About Intelcia

We are a major player in Customer Service Outsourcing. Present in 8 countries, across 26 sites, we provide a global onshore and offshore service that meets the challenges of globalization and a multi-service expertise, covering the entire customer relationship management value chain.

For 20 years, we have been supporting prestigious local and international clients, operating in multiple sectors and industries, in the value creation and the optimization of the customer experience, with a unique operational excellence approach.

For this, we rely on the expertise of our 14,500 passionate employees committed to a continuous quality of service, our proximity and agility, and our entrepreneurial spirit.

Our corporate culture, founded on a values oriented management and a human DNA, integrates a strong social dimension which guarantees the durability of our activities.

8
Countries
26
Sites
+14,500
Employees
200 M
Euros (2018 turnover)

History of the group

Locations

 

Management team

The performance of our Group relies on a managerial organization adapted to our international dimension and the best governance standards.

See the Intelcia Management Team

Our values, at the core of our human DNA

Our values ​​form the basis of our identity, which we rely on to achieve our ambition: to become a recognized global player, reconciling operational excellence, satisfaction of our customers and our employees and social responsibility, in all territories where we are implanted

Commitment

 

Transparency

 

Excellence

 

Innovation

 

CSR

If our mission is to deliver service excellence, we are also dedicated to corporate citizenship in all territories that welcome us. Every day, more than 12,700 employees from different backgrounds and special talents, who share our core values ​​of commitment, excellence, transparency and innovation, are personally involved in this collective adventure through different aspects: corporate life, ethics, training, employability, environment, solidarity, diversity ...

 

CSR Commitment - Intelcia
CSR Commitment - Intelcia

 

Intelcia For Graduates

The Graduate Program launched by Intelcia is destined for high potentials from the leading business and engineering schools, who will support the development and internationalization of the Group.

Learn more
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