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Our story

Created 20 years ago in Morocco and driven by a strong ambition, the Group has rapidly expanded its geographical presence and activities to support its clients in all their outsourcing operations in order to enable them to better focus on their core business and challenges.

Intelcia’s know-how is derived from its ability to combine talents, technologies and processes to offer a tailor-made service and skills that meet international standards.
Since 2016, Intelcia counts Altice among its shareholders, which it relies upon to help accelerate its international development.
In 2020, Intelcia will continue to expand abroad with new locations in America, in the Caribbeans and other new destinations in Europe.

17
17 Countries
49
49 Sites *including 1 client site in France and 4 client sites in Portugal
+24 000
+24 000 Employees
TO 300
TO 300 Million euros* *end of 2020 estimate

HISTORY OF THE GROUP

Our story

Values

Values bring us together.
Values are what makes us unique & united.
Values define how we do every action, every day, with everyone.

we dream
Optimism. Ambition. Boldness.
we care
Transparency. Respect. Goodwill.
we do
Excellence. Agility. Inventiveness.

Our International Presence

We are convinced that plurality, diversity and tolerance nourish our identity.
Today, our group is present in 3 continents and 17 countries through various business developments and partnerships. In North Africa we are present in : Morocco and Egypt; in Sub-Saharan Africa : Cameroon, Côte d'Ivoire and Senegal, Kenya & South Africa; in the Indian Ocean : Madagascar and Mauritius; in Western Europe : France and Portugal; in North America : the United States, and in Latin America & The Caribbean’s : Colombia, Guyana, Jamaica, the Dominican Republic and Saint Lucia.

Map

Management team

The performance of our Group relies on a managerial organization adapted
to our international dimension and to the diversity of our teams.

The 5 pillars of our CSR commitment

CSR
Human for Client


Intelcia obtained the « Human for Client » label from l'Institut National de la Relation Client.